ISO 9001
Quality Certification
Prime Institute (Springdomain, LDA) is the first International School in Portugal to join the prestigious group of ISO-certified schools, highlighting our commitment to excellence.
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What is ISO 9001?
ISO 9001 is an international standard for quality management systems (QMS), developed by the International Organization for Standardization (ISO).
It establishes criteria and best practices for creating, implementing, and maintaining an effective QMS. The goal is to ensure that products and services consistently meet customer needs and expectations while complying with legal and regulatory requirements.
It applies to organizations of all sectors and sizes, being widely recognized as a symbol of commitment to excellence and continuous improvement.
Why is this beneficial?
Consistent Quality
Structured processes ensure high-quality education across all campuses (Sintra, Estoril, Alvalade).
International Recognition
Reinforces our reputation as a trustworthy global institution, attracting families seeking excellence.
Student-Centered Focus
Educational processes are designed to meet students' expectations and ensure their success.
Continuous Improvement
Regular reviews drive the school to consistently improve teaching methods and support.
Risk Management
Proactive identification of risks ensures efficient management and a safer student experience.
Standardization
Uniform practices ensure every student receives the same high-quality education regardless of location.
Competitive Advantage
Sets Prime School apart as an institution with audited and certified processes to deliver quality.
Trust & Reliability
An objective guarantee that we follow globally recognized management practices.
Innovation
Data collection and analysis allow us to identify trends and areas for educational innovation.
Quality Management Cycle
Our continuous improvement framework follows a structured four-step process.
Plan
Establish objectives, identify risks, and design processes aligned with our quality policy.
Do
Implement the planned processes, deliver education, and document all operational activities.
Check
Monitor and measure processes against objectives. Conduct internal audits and management reviews.
Act
Take corrective actions, implement improvements, and update the QMS based on findings.
Joined by Renowned Institutions
We are proud to stand alongside world-class institutions committed to quality.
Commitment to Excellence
Our ISO 9001 certification is a testament to our unwavering pursuit of quality in every aspect of education.
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