Quality Assurance

ISO 9001
Quality Certification

Prime Institute (Springdomain, LDA) is the first International School in Portugal to join the prestigious group of ISO-certified schools, highlighting our commitment to excellence.

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ISO 9001 Certification

What is ISO 9001?

ISO 9001 is an international standard for quality management systems (QMS), developed by the International Organization for Standardization (ISO).

It establishes criteria and best practices for creating, implementing, and maintaining an effective QMS. The goal is to ensure that products and services consistently meet customer needs and expectations while complying with legal and regulatory requirements.

It applies to organizations of all sectors and sizes, being widely recognized as a symbol of commitment to excellence and continuous improvement.

Why is this beneficial?

Consistent Quality

Structured processes ensure high-quality education across all campuses (Sintra, Estoril, Alvalade).

International Recognition

Reinforces our reputation as a trustworthy global institution, attracting families seeking excellence.

Student-Centered Focus

Educational processes are designed to meet students' expectations and ensure their success.

Continuous Improvement

Regular reviews drive the school to consistently improve teaching methods and support.

Risk Management

Proactive identification of risks ensures efficient management and a safer student experience.

Standardization

Uniform practices ensure every student receives the same high-quality education regardless of location.

Competitive Advantage

Sets Prime School apart as an institution with audited and certified processes to deliver quality.

Trust & Reliability

An objective guarantee that we follow globally recognized management practices.

Innovation

Data collection and analysis allow us to identify trends and areas for educational innovation.

Quality Management Cycle

Our continuous improvement framework follows a structured four-step process.

1

Plan

Establish objectives, identify risks, and design processes aligned with our quality policy.

2

Do

Implement the planned processes, deliver education, and document all operational activities.

3

Check

Monitor and measure processes against objectives. Conduct internal audits and management reviews.

4

Act

Take corrective actions, implement improvements, and update the QMS based on findings.

Joined by Renowned Institutions

We are proud to stand alongside world-class institutions committed to quality.

ISO Certified Institutions

Commitment to Excellence

Our ISO 9001 certification is a testament to our unwavering pursuit of quality in every aspect of education.

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